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Trust centre · Content governance

Editorial, sourcing and corrections policy

This policy explains how Covenant Desk produces educational material about lending systems and operating workflows in Hong Kong. It separates sourced regulatory facts, operational guidance and product claims so readers can judge each statement in context.

Research standard

What readers can expect

Our guides are educational material for product buyers and operating teams. They are not legal opinions and do not replace a lender’s own policies or professional advice.

01

Primary sources first

Regulatory and privacy statements should link to the relevant Hong Kong government department, regulator or statutory body. Secondary commentary may provide context but should not replace the authoritative source.

02

Dates and status

Material guides show a review date. Proposed, transitional and effective requirements are described separately. Time-sensitive figures or dates are checked again before a substantive update.

03

Product boundaries

We state when Covenant Desk is the product discussed. We do not describe Covenant Desk as a lender, CRA, Credit Data Smart operator or substitute for a lender’s final human decision.

04

Useful, not inflated

Search terminology is used to explain genuine distinctions and workflows. We do not publish hidden keyword blocks, doorway pages, fabricated benchmarks, invented customer results or unsupported endorsements.

Review workflow

How a guide moves from research to publication

01

Define the reader question

Choose a Hong Kong lending-system or operating question that can be answered with a clear scope and useful workflow.

02

Collect authoritative material

Save the official source URL, publication status, applicable date and the specific statement it supports.

03

Draft definitions before promotion

Answer the question directly, explain responsibility boundaries and only then show where the Covenant Desk product may fit.

04

Check links, claims and structured data

Validate the rendered page, source links, canonical URL, language annotation, visible FAQ and matching structured data.

05

Monitor and revise

Review time-sensitive pages when the underlying official material changes and record the new modification date.

AI assistance

How automation may be used

Drafting support

AI tools may help organise outlines, compare terminology, identify missing questions or improve readability. They are not treated as an authoritative source.

Human accountability

The Covenant Desk product team remains responsible for published wording, links, disclaimers, product accuracy and correction decisions.

No invented evidence

Automation must not create quotations, licences, customer results, reviewer credentials, programme memberships or regulatory facts that have not been verified.

Corrections

Report an error or outdated statement

Email [email protected] with the page URL, disputed wording and a supporting source. We prioritise errors that could change a reader’s understanding of a regulatory date, applicability, product responsibility or data requirement. Substantive corrections update the page’s review date.