Due diligence

Due diligence your auditor can follow

Know your customer, rate the risk and step up to enhanced due diligence when it calls for it, with every answer and decision kept on one encrypted record.

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What it covers

The due diligence steps the AML rules expect, in one place.

Individual onboarding

Know-your-customer details for personal borrowers.

Company onboarding

Company details, ownership and the people behind it.

Customer due diligence

Screening and checks recorded as part of onboarding.

Enhanced due diligence

Extra steps when the customer or the screening result calls for them.

Risk assessment

Country, customer, product or service, and channel risk combined into a rating.

Record keeping

Encrypted records in the cloud, with export when you need them.

Due diligence by the numbers

4: risk factors: country, customer, product and channel
CDD + EDD: standard and enhanced due diligence
5: steps: KYC, CDD, risk assessment, monitoring, records
1: encrypted record per customer

A risk rating you can explain

The rating comes from the factors your policy names: where the customer is, who they are, what they are borrowing and how they reached you. Each factor and its result stay on the record.

Country, customer, product and channel risk
Rating recorded with the reasons behind it
Enhanced due diligence triggered by a high rating
Reviewed again when monitoring finds a change

Risk factorsRated

CountryHong KongLow
CustomerSelf-employedMedium
ProductUnsecured personal loanLow
ChannelOnline, non face-to-faceMedium

Illustration with sample data

Records ready for inspection

Due diligence is only as good as the record of it. Answers, documents, screening results and decisions are encrypted, kept together and exportable.

Encrypted storage in the cloud
Documents and screening on the same record
Export for audit or regulator requests
Ongoing monitoring after onboarding

Due diligence recordComplete

Identity detailsCaptured and reviewedDone
Name screeningPEP, sanctions, adverse mediaClear
Source of fundsRequested for EDDOpen