Identity verification

Confirm who is applying before you lend

Identity details and documents are captured on every application, the HKID is read into the form, a liveness check confirms a real person is present, and iAM Smart is available, enabled for your institution on request.

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What it covers

What runs on every application, built to your workflow.

Identity details

Name, date of birth and identity number captured on the application.

Document upload

Applicants upload identity documents through a secure link.

Staff review

A named person checks the document against the application.

HKID extraction

Reading the identity card into the form.

Liveness check

Confirming a real person is present.

iAM Smart

Government-backed identity confirmation. Available, enabled for your institution on request.

Identity verification by the numbers

Every: application captures identity details for review
3: automated checks: HKID extraction, liveness and iAM Smart
1: named person reviews each identity
EN + 繁中: application forms for borrowers

Identity on every application

Whether a borrower applies online, by WhatsApp or at your counter, the identity details and documents land on the same application for a named person to review.

Identity details captured on the application
Documents uploaded through a secure link
Reviewed by a named person before approval
Identity numbers masked in the portal

Application · identityCaptured

Full nameLEE SIU MAN 李小敏Captured
Identity numberA12••••(•)Masked
Identity documentUploadedFor review

Illustration with sample data

Automation built to your workflow

Automated HKID extraction, liveness checks and iAM Smart are available, and we build the flow to how and where your customers apply: remote onboarding, branch, relationship manager or all three.

HKID extraction into the form
Liveness check for remote applications
iAM Smart identity confirmation
Your institution remains responsible for identity verification and customer due diligence

Verification optionsAvailable

HKID extractionRead into the application formAvailable
Liveness checkFor remote applicationsAvailable
iAM SmartEnabled for your institution on requestAvailable