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Ongoing monitoring

Keep watching after the loan is booked

A borrower who was clear at onboarding can appear on a list next month. Ongoing monitoring rescreens your book and puts any change in front of a named person.

What it covers

Continuous screening and ongoing due diligence for the customers you already have.

Ongoing screening

Every active customer rescreened against PEP, sanctions and adverse-media data.

PEP changes within 24 hours

Material changes to politically exposed persons reach the data within a day.

Alerts on the record

A change raises an alert on the customer, not in somebody's inbox.

Named reviewer

Each alert is cleared or escalated by a person, with a reason.

Ongoing due diligence

Customer risk reviewed again when something changes.

Rescreen history

Every rescreen and decision kept for audit.

Ongoing monitoring by the numbers

24 hrs
for material changes to politically exposed persons
5M+
high-risk individuals and organisations in the data
Every
active customer rescreened, not only new ones
1
named person clears or escalates each alert

Changes reach a person, not a spreadsheet

When a borrower or a company director appears on a list, the alert lands on that customer's record and is assigned to a named reviewer. Nothing waits for an annual review.

  • Alerts assigned to a named reviewer
  • Clear, escalate or start enhanced due diligence
  • Reason recorded with every decision
  • Open alerts visible to compliance
Alert queueOpen
  • Demo Trading LtdDirector listed as PEPEscalated
  • LEE SIU MANAdverse mediaIn review
  • CHAN TAI MANName change on listCleared
Illustration with sample data

Ongoing due diligence on the same record

Monitoring and due diligence share one customer record, so a change in risk updates the rating your team already works from.

  • Risk rating reviewed when an alert is confirmed
  • Enhanced due diligence started from the alert
  • History of every rescreen kept
  • Encrypted records with export for audit
Customer riskUpdated
  • Risk ratingRaised after confirmed alertHigh
  • Enhanced due diligenceSource of funds requestedOpen
  • Next reviewSet by your policyScheduled
Illustration with sample data

See ongoing monitoring on your own customers

We set up a personalised demo around your own onboarding and review steps, then your team tries it before you decide.

Book a personalised demo

Some compliance capabilities are delivered with a third-party technology provider.