SME Lending

Built for SME lending, from application to covenant

One system for application, document collection, financial spreading, credit memo, approval matrix, facility letter, collateral and guarantees, covenants and monitoring, tailored to your bank's rules. AI prepares the decision; your credit officers approve it.

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SME cases pipeline in Covenant Desk: ten open cases, HK$56.3m requested, grades, verdicts and overdue stages

SME lending without the spreadsheets

Every company, director, guarantor and facility on one page, so your team stops rebuilding the same picture from emails, PDFs and spreadsheets for each credit decision.

One SME case in Covenant Desk: requested amount, score, verdict, DSCR, security coverage, next actions and the next stage on one page

Lending team reviewing an SME application on a tablet

The SME loan origination system built around your credit policy

Covenant Desk is built to your products, scorecard thresholds, approval matrix and documents, integrated with your core banking and IT systems, then runs every SME file the same way.

Company file with directors, shareholders and guarantors
Online company application and secure document upload links
Financial spreading: debt-service cover, leverage, current ratio and interest cover
100-point SME scorecard with versioned results
Collateral, guarantee and facility records with repayment schedules
Authority limits, escalation and a second person on policy exceptions
Facility letter, credit memo and origination report

Covenant Desk by the numbers

17,000+: borrower records managed across corporate clients using the Covenant Desk platform
100-point: SME scorecard with reason codes and versioned results
Four-eyes: approval and approval matrices, with a maker and a checker
EN + 繁中: for staff and borrowers, with full local-language localisation

Approve with the checks already done

Every SME file reaches the approver with the work visible: who checked what, which policy limits passed, and what still needs a second person.

Each application shows how the company, directors and guarantors were checked
Policy and rate limits tested before a facility can be booked
Approval authority by staff level, with maker and checker
Every action logged: who did what, and when

Decision tab with a proposal waiting for a second person and the case escalated to a higher-limit approver

Compliance built into the workflow

The rules your bank depends on run inside the workflow instead of in someone’s head or a side spreadsheet.

Pricing checked against your policy limits and statutory caps before a facility is booked
PEP, sanctions and adverse-media screening on the company and every party
Conditions and covenants recorded on the facility
Data-privacy access, consent and audit controls

Directors, shareholders and guarantors of an SME borrower, each screened against the UN sanctions list, with beneficial owners identified

Monitor every facility and covenant

See which borrowers are drifting before they default, and test covenants whenever new financials arrive.

Early-warning flags, most urgent first
Covenant tests run on demand against the latest figures
Collections, ageing and approval reports with Excel export
SMS reminders before each due date

Covenant monitoring on a booked facility: minimum DSCR tested and passed, dividend capacity and a covenant that would breach on today’s figures

AI that does the groundwork for your credit team

The AI banking agent reads the documents, builds the client profile and prepares the credit memo, so analysts spend their time on judgement, not retyping.

Document reading: figures from financial statements, bank statements and certificates go straight into the right fields, each linked to its page and line
OCR for scanned documents, financial statements, bank statements, certificates, HKID and business registration
Profile editing with the AI banking agent: describe the change in plain words, see the before and after, and nothing is saved until a staff member confirms
Credit memos, facility letters and risk commentary prepared beside the scorecard and source records
Account monitoring and early-warning flags
Plain-language questions about a company or the whole book
AI prepares the decision; a named credit officer approves it

Covenant Desk Copilot open beside an SME credit assessment, with suggested questions for the analyst

Ready to modernise your SME lending?

We build a demo with your own SME products, scorecard and approval matrix, then your team tries it before you decide.

Book a personalised demo

Trust and controls

Controls built in. Lending decisions stay with you.

Platform role

Covenant Desk is the AI lending system for banks. It is software: it does not provide loans, hold funds, sign loan agreements, or manage property covenants.

Credit decisions

AI prepares the decision and your credit officers approve it, with four-eyes control, approval matrices and a full audit trail. Your institution sets the terms under its own policies.

Role-scoped access

Borrower and company records are scoped by role, company, and permission; sensitive outputs are designed for human review.

PDPO compliance & CDS reporting

Covenant Desk applies PDPO-aligned access, consent, and audit controls, and helps lenders prepare CDS-reportable application, approved terms, and repayment records for the rules proposed to take effect on 1 June 2027.

HKID access and audit

Exact-HKID lookup for cross-company views is permission-scoped and audit-logged. Phone numbers are masked across the portal.

CDS record preparation

Covenant Desk structures application, approved terms, and repayment data for lender export — lenders remain responsible for CDS submission.

Regulatory boundaries

Covenant Desk supports lending operations in the regulatory context of each market, including the Money Lenders Ordinance in Hong Kong. Affordability checks and lending decisions stay with the lending institution.

Integration and phased migration

Covenant Desk integrates with the core banking and loan systems you already run, and migrates existing borrower, loan and repayment records into the management portal in phases.

Identity checks

Identity fields and supporting documents are kept for staff review. Automated HKID extraction, liveness checks, iAM Smart and CorpID are available, enabled for your institution on request.

Scoring rules

Individual and SME scorecards with reason codes and review triggers, plus a rules engine built to your credit policy and delivered as part of the implementation.